Frequently asked questions
Can't find your answer? Contact us.
Using the directory
Is Find Your Dentist free to use?
Yes — searching, comparing, and contacting clinics is completely free for patients. We never charge for a referral or booking.
How do you verify a clinic's information?
We check hours, phone numbers and services against the clinic's own site and phone line, and re-confirm them every 30 days. Where a detail can't be confirmed, we say so on the listing.
What if a clinic's hours or insurance are wrong?
Tell us and we'll re-check within two business days. Clinics can also claim their listing to correct details directly.
Can I book an appointment directly through the site?
Not yet. Every listing links straight to the clinic's phone number and website, so you book with the practice — no middleman, no added fee.
Insurance & cost
Does Find Your Dentist show which clinics take my insurance?
Where a practice has confirmed its networks with us, yes — filter by provider on the insurance finder. Coverage changes often, so always confirm your specific plan with the clinic.
What if I don't have insurance?
Most practices see self-pay patients and will quote a price before treatment. Ask for the cash price when you call, and confirm whether X-rays and follow-ups are included.
Are the cost ranges on service pages guarantees?
No. They're typical ranges for a market, not a quote. Your final cost depends on the clinic, the complexity of the case, and your plan.
Do you take payment for clinics?
Never. You pay the clinic directly. Find Your Dentist doesn't process payments or hold deposits.
Verification
How often are listings re-checked?
On a 30-day cycle, plus whenever a correction is reported. Closed practices are removed and their URL redirects to the city page.
Do clinics pay to rank higher?
No. Ordering is by rating and relevance, never by payment. We don't sell placement.
Where do ratings come from?
Ratings and review counts come from Google business data, labelled with the source and the date they were collected. We don't blend sources into one score.
Can a clinic remove a bad review?
Not through us. We don't host reviews — we show the source's count. Disputes go to the platform that published them.
For dental practices
How do I claim or update my clinic's listing?
Email [email protected] with your practice name and address. We'll verify you as the owner and send a link to correct hours, services and insurance.
What does a listing cost?
Nothing. Claiming and updating your listing is free.
Do you cover emergency and weekend care?
Yes — filter by emergency care to see clinics that list same-day or urgent appointments, including evenings and weekends where published.
Can I add photos or a booking link?
Booking links and photos are on the roadmap for claimed listings. Send yours and we'll add them as soon as the field is live.